繁體中文 | English
 

 
 

To make a transaction with your EasyCard, pass the card over the sensor area marked with the 「」or「」 logo. The correct value will be deducted automatically. When traveling on a public transport system, you should abide by the transport operator's regulations.

Notes:

1. EasyCard can be used for purchases of NT$1,000 or less at designated stores, to a maximum of NT$3,000 a day. The limit on individual transactions and accumulated daily amounts does not include payment of government fees, public services charges, miscellaneous school expenses, medical costs, transport services (including recreational services such as Gondola and bicycle rental), and parking fees and other government approved public service payments.
2. EasyCard can hold a disposable value of up to NT$10,000.
3. When making a transaction, check the balance of your EasyCard. If it is insufficient, add value to the EasyCard before making the transaction. If the EasyCard has not been used for two years or more, value must be added to reactivate the card so that it can be used again. If you no longer wish to use the EasyCard, you can apply for a refund of the deposit and remaining balance.
4. When using EasyCard for any transaction, the consumer should request a receipt (except for public transport services and parking) to ensure the correct sum has been deducted.
5. In the case of disputes involving non-delivery of goods or services paid for using EasyCard, the consumer may bring proof of purchase (the invoice, receipt or other proof of payment) and the EasyCard used to make payment to the EasyCard Corporation. The Corporation will refund payment following verification.

Check the balance on EasyCard

1. Every time you use EasyCard in a transaction, a screen on the scanner unit will indicate the balance on the EasyCard.
2. When using EasyCard to make a purchase at designated stores, the balance on the card will be indicated on the receipt.
3. EasyCard Readers can be found at all Taipei Metro stations. This can show the previous six transactions and the balance of value. To use the EasyCard Reader, simply place your card over the sensor area.

Other issues when using EasyCard

1. Do not bend, scratch or cut the card or expose the card to high temperatures. 
2. To avoid multiple deductions, do not scan more than one EasyCard at a time.
3. When using EasyCard, do not place it next to metal objects.
4. If EasyCard is scanned for too long or short a time, it may fail to operate correctly. Remove the card from the sensor area, wait a moment and rescan.
5. If you are scanning EasyCard from inside a bag or wallet, the covering should not exceed 5cm in thickness.