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Customer service center overview
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EasyCard Corp.

Service items

  • Consultation services
  • Sale of EasyCard、add-value and refund service
  • Refund notice redemption

Service hours

  • Because COVID-19 from now the EasyCard Company suspends on-site service,please change to the EasyCard Service Center, Taipei City Hall Bus Station,you are also welcome to use the smart helper BeBot at the bottom right for online consultation.)

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EasyCard Service Center, Taipei City Hall Bus Station

Service items

  • Consultation services
  • Sale of EasyCard、add-value and refund service
  • Refund notice redemption

Service hours

  • Tue~Sat (No service on Sun、Mon)
  • Tue~Fri:11:30~19:30
  • Sat and National Holidays:10:00~17:00
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Service Provided by Taichung bus, authorized by EasyCard Corp.

Service items

  • Sale of EasyCard、add-value and refund service
  • (Co-branded card please contact issuing bank)
  • Refund notice redemption

Service hours

  • Monday- Friday :08:30~12:00、13:00~17:30
    (Closed on weekends and national holidays)
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Service Provided by Pingtung Bus, authorized by EasyCard Corp.

Service items

  • Sale of EasyCard、add-value and refund service
  • (Co-branded card please contact issuing bank)
  • Refund notice redemption

Service hours

  • ●Kaohsiung HSR Zuoying station:Monday- Saturday :8:30~18:30 (refer as the business time of Pingtung Bus)
  • ●Kaohsiung International Airport:refer as the business time of Kenting Express Line (service hotline (07) 8032123、(07)8625388
  • ●Pingtung Hengchun:Monday-Sunday: 06:00~19:00(refer as the business time of Pingtung Bus)
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Service Provided by Kuo-Kuang Bus, authorized by EasyCard Corp.

Service items

  • Sale of EasyCard、 add-value and refund service
  • (Only sale at Taipei Main Station (KuoKuang)、
  • MRT Nangang Exhibition Center、Banqiao Bus Station、Taoyuan Airport T1
  • 、Taoyuan Airport T2)
  • (Co-branded card please contact issuing bank)
  • Refund notice redemption

Service hours

  • Monday- Sunday :8:00~22:00 (refer as the business time of Kuo-Kuang Bus)

Service station

Most counties and cities have service stations

Check out the list of service bases
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Service Provided by Taishin Internation Bank, authorized by EasyCard Corp.

Service items

  • Refund notice redemption

Service hours

  • Branches operating hours: Monday-Friday,09:00~15:30.

Service station


Branches
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Service Provided by (7-ELEVEN、FamilyMart、Hi-Life、OK mart), authorized by EasyCard Corp.

Service items

  • Sale of EasyCard and add-value service

Service hours

  • refer as the business time of convenience stores
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Service Provided by Taipei Metro, authorized by EasyCard Corp.

Service items

  • Sale of EasyCard、add-value and refund service
  • (Co-branded card please contact issuing bank)
  • Refund notice redemption

Service hours

  • refer as the business time of Taipei Metro

Service station

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Service Provided by Taoyuan Metro, authorized by EasyCard Corp.

Service items

  • Sale of EasyCard(Adult)、Add-value and refund service
  • (Co-branded card please contact issuing bank)

Service hours

  • refer as the business time of Taoyuan Metro

Service station

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Service Provided by Kaohsiung Metro, authorized by EasyCard Corp.

Service items

  • Sale of EasyCard(Adult、Student)and
    Add-value service

Service hours

  • refer as the business time of Kaohsiung Metro