Skip to main content section
Customer service center overview
:::

EasyCard Corp.

Service items

  • Consultation services
  • Sale of EasyCard、add-value and refund service
  • Refund notice redemption

Service hours

  • Monday-Friday: 09:00~17:30
  • (Lunch break:12:30~13:30)
  • (Closed on weekends and national holidays)

:::

EasyCard Service Center, Taipei City Hall Bus Station

Service items

  • Consultation services
  • Sale of EasyCard、add-value and refund service
  • Refund notice redemption

Service hours

  • Monday-Friday: 12:00~20:00
  • Weekends and national holidays: 10:00~17:00
:::

EasyCard Service Center, Keelung (Service Provided by Kuo-Kuang Bus, authorized by Easycard Corp.)

Service items

  • Sale of EasyCard、add-value and refund service
  • (Co-branded card please contact issuing bank)
  • Refund notice redemption

Service hours

  • Monday-Sunday: 06:30~22:00
  • (refer as the business time of Kuo-Kuang Motor Transportation Company Ltd.)
:::

EasyCard Service Counter,Taichung(Service Provided by TC-bus, authorized by EasyCard Corp.)

Service items

  • Sale of EasyCard、add-value and refund service
  • (Co-branded card please contact issuing bank)
  • Refund notice redemption

Service hours

  • Monday- Friday :08:30~12:00、13:00~17:30 (Closed on weekends and national holidays)
:::

EasyCard Service Counter,Kaohsiung HSR Zuoying station (Service Provided by Pingtung Bus, authorized by EasyCard Corp.)

Service items

  • Sale of EasyCard、add-value and refund service
  • (Co-branded card please contact issuing bank)
  • Refund notice redemption

Service hours

  • Monday- Saturday :8:30~18:30 (refer as the business time of Pingtung Bus)

Service station

>
:::

EasyCard Service Counter,Kaohsiung International Airport (Service Provided by Pingtung Bus, authorized by EasyCard Corp.)

Service items

  • Sale of EasyCard、add-value and refund service
  • (Co-branded card please contact issuing bank)
  • Refund notice redemption

Service hours

  • refer as the business time of Kenting Express Line (service hotline (07) 8032123、(07)8625388)
:::

EasyCard Service Counter, Pingtung Hengchun(Service Provided by Pingtung Bus, authorized by EasyCard Corp.)

Service items

  • Sale of EasyCard、add-value and refund service
  • (Co-branded card please contact issuing bank)
  • Refund notice redemption

Service hours

  • Monday-Sunday: 06:00~19:00
  • (refer as the business time of Pingtung Bus)
:::

Service Provided by Kuo-Kuang Bus, authorized by EasyCard Corp.

Service items

  • Sale of EasyCard、 add-value and refund service
  • (Only sale at Taipei Main Station (KuoKuang)、
  • MRT Nangang Exhibition Center、Banqiao Bus Station、
  • Taoyuan Airport T1、Taoyuan Airport T2)
  • (Co-branded card please contact issuing bank)
  • Refund notice redemption

Service hours

  • Monday- Sunday :8:00~22:00 (refer as the business time of Kuo-Kuang Bus)

Service station

Most counties and cities have service stations

Check out the list of service bases
:::

Service Provided by Taishin Internation Bank, authorized by EasyCard Corp.

Service items

  • Refund notice redemption

Service hours

  • Branches operating hours: Monday-Friday,09:00~15:30.

Service station


Branches
>
:::

Service Provided by (7-ELEVEN、FamilyMart、Hi-Life、OK mart), authorized by EasyCard Corp.

Service items

  • Sale of EasyCard and add-value service

Service hours

  • refer as the business time of convenience stores
:::

Taipei Metro

Service items

  • Sale of EasyCard、add-value and refund service
  • (Co-branded card please contact issuing bank)
  • Refund notice redemption

Service hours

  • refer as the business time of Taipei Metro

Service station

>
:::

Taoyuan Metro

Service items

  • Sale of EasyCard(Adult)、Add-value and refund service
  • (Co-branded card please contact issuing bank)

Service hours

  • refer as the business time of Taoyuan Metro

Service station

>
:::

Kaohsiung Metro

Service items

  • Sale of EasyCard(Adult、Student)and Add-value service

Service hours

  • refer as the business time of Kaohsiung Metro