EASYCARD CORPORATION

Features
The EASYCARD Co-branded Credit Card is a card with credit card and easy card functions. It is issued through the cooperation of the issuing bank and EASYCARD Co. Ltd., with its biggest characteristic being the “Autoload” function.
The credit card brands for the EASYCARD Co-branded Credit Card include international issuing organizations like MasterCard, VISA and JCB

Autoload
“Autoload” is a special value adding function of the Co-Branded EASYCARD . When the available balance is insufficient for the current purchase or lower than 100 NTD, the machine will automatically add 500 NTD or its multiple in funds to the EASYCARD balance. The added fund will be deducted from the designated banking account, with the issuing bank requesting payment from the card holder. The card holder is not required to sign off on transactions (sans-signature) and the process does not require processing fees. The Autoload function only helps the owner avoid the inconvenience of lining up at the value adding machine, but also offers the joy of buying first, pay later.


Content and Appearance
The easy card type for the Co-branded EASYCARD is “Adult”
The EASYCARD logo is placed on the front or back of the card.
Co-branded EASYCARD - Front Appearance：
 
 

Co-branded EASYCARD - Back Appearance：

With the example shown below, the EASYCARD card number is -8201 2345 6789 2490。
 

Getting Started
The normal “easy card” function of the Co-branded EASYCARD does not require any activation procedures. The usable balance of Issued/Reissued Co-branded EASYCARD is 0 NTD. If the card holder wants to access the “autoload” service, the card and autoload functions need to be activated first.After the autoload function has been activated, the card holder cannot request for the deactivation. 。


Value Adding Method & Value Limit
EASYCARD allows repeated value adding for long-term usage. For the value adding limit of the EASYCARD, please refer to the EasyCard Corporation notifications (Current maximum load is NT$10,000)

‧Autoload：When engaging in purchases using a Co-branded EASYCARD with the autoload activate, autoload machine will add 500 NTD or its multiple in value from the credit limit if the easy card balance is insufficient for the given purchase or is below 100 NTD. By law, the maximum limit for autoload is subject to the processing procedures made by the Easy Card Corporation and the issuing bank.The EASYCARD autoload function requires no processing fees.

Card Expiration
The expiration date are the same for the EASYCARD and the credit, when the Co-branded EASYCARD expires, the EASYCARD and autoload functions will follow suit.


Reporting of Card Loss
Any loss, theft or forced possession of the Co-branded EASYCARD should be reported to the issuing bank or other institutes authorized by the issuing bank to handle card loss procedures. The “Autoload” function should be cancelled as well.
Please follow the credit card loss reporting procedures of the respective issuing bank channels. Card loss report should be based on the processing regulations of the given banks.

Unregistered  Co-branded EASYCARD： Since no names are registered, the Unregistered Co-branded EASYCARD cannot be reported for loss or apply for refund. The EASYCARD is a function attached to the credit card. Value added in the EASYCARD will be treated as loss, theft or lost of possession and the EASYCARD balance cannot be returned to the card holder immediately. Only when the card expires, can the “Easy Card Corporation” confirm the final balance of the “EASYCARD” according to the system records. The bank then returns the final balance to the card holder’s designated bank account.

Registered Co-branded EASYCARD：For the registered Co-branded EASYCARD , any losses occurred within 3 hours of the Easy Card Corporation processing the card loss to the issuing bank shall be the sole responsibility of the card holder. For losses that occur after 3 hours, the Easy Card Corporation shall be held responsible and all transactions and autoload functions shall fail. The issuing bank shall then return the remaining balance to the client’s designated account. For the application of balance returns, please refer to the individual issuing banks.

For report of card loss and return of credit card overpaid payments.


Reissue due to Card Impairment
If the Co-branded EASYCARD is subject to damage, scrapes, destruction, malfunctioned or other reasons which results the malfunction, a reissuing application can be made to the issuing bank. Cardholders should keep the card and the chip in the best condition possible send the card back to the issuing bank via registered mail. The balance on the reissued new “EASYCARD” is NT$0 and the transfer of balance of the old EASYCARD should be handled according to the issuing bank’s regulations.


Card renewal upon expiration
When the Co-branded EASYCARD has expired and card renewal is required, the credit card and EASYCARD functions will be disabled and the “autoload” function will be terminated. The transferring of balance of the old EASYCARD should be handled according to the issuing bank’s regulations. The balance of the reissued “EASYCARD” is NT$0 and“function of EASYCARD autoload” needs to be reactivated before it can be used.

Suspension
Card holders should apply to the original issuing bank for the deactivation of Co-branded EASYCARD and follow the requirements for card suspension regulated by the issuing bank. After deactivating the card, the autoload and EASYCARD function will be terminated. Cardholders should keep the card and the chip in the best condition possible send the card back to the issuing bank via registered mail for the balance transfer. The receipt of registered mail should be kept for future inquiry. The transferring of balance of the  Co-branded EASYCARD should be handled according to the regulations from the issuing bank.


Return the card for deposit refunded
If card holders do not intend to continue usage of the “EASYCARD” function within the co-branded card within the expiration and would like to refund its balance, it can be handled through following methods:

1. Cash refund：
(Appearance and sensor status of the card is normal) Card holders can apply for EASYCARD return and refund at “EASYCARD Customer Service Center” in person by presenting the card and personal ID. The total balance amount on EASYCARD will be refunded in cash and the handling charge of contract termination will be collected. After completing the procedure of EASYCARD refund, the function of EASYCARD on the co-branded card won’t be able to be used and customer service personnel will return the Co-branded EASYCARD to the card holder.
2. Refund the card through machine：
(Appearance and sensor status of the card is normal)Card holders can implement the procedure of “EASYCARD refund” according to the screen of EASYCARD add value machine (AVM) at MRT stations in Taipei or some parking lots or FamiPort at Family Mart. All of the balance amount on EASYCARD will be refunded to the appointed account by the card holder through the issuing bank. Once the card is refunded, the function of EASYCARD on Co-branded EASYCARD won’t be able to be used.
3. Balance amount transferring：
Procedure of “balance amount transferring” should be handled through the original issuing bank, and the transferring of balance amount on EASYCARD should follow the regulations from the issuing bank. Please contact the issuing bank for application details.
4. Report the loss of card and refund the balance amount：
It is applicable to the situation of “nominative Co-branded EASYCARD loss reporting” and it should be activated by the issuing bank to report the loss to EasyCard Corporation. The refund of the loss reporting balance amount refers the balance settlement within 3 hours after the loss application and the balance amount will be refunded to the account appointed by the card holder. If the EASYCARD is the status of overdraft (the balance amount is a minus value), the issuing bank will still transfer the amount of negative value to the account appointed by the card holder to collect the overdraft amount. The application of EASYCARD loss reporting refund should be handled according to the regulations of the issuing bank. Please contact the issuing bank for application method.

Note